Returns & Exchanges
At Hyperice, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in the original shipping box and affix the prepaid shipping label provided via email to the outside of the package.
- 3.Drop Off the Shipment
Take your package to the nearest authorized carrier location; be sure to obtain a receipt for tracking and insurance purposes.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.